Frequently Asked Questions
Everything you need to know about your SIEDRÉS experience.
Where does SIEDRÉS ship to?
We offer worldwide shipping. Delivery times and costs vary depending on your location, but most international orders arrive within 5-7 business days via our express couriers.
What is your return policy?
We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, unwashed, and with all tags attached.
How do I find my correct size?
Each product page features a detailed size guide. Our collections generally follow European sizing. If you are between sizes, we recommend sizing up for a more relaxed fit or contacting our support for specific measurements.
Are duties and taxes included in the price?
For orders within the European Union, taxes are included. For international orders outside the EU, customers are responsible for any local import duties and taxes incurred at customs.
How should I care for my SIEDRÉS garments?
To maintain the vibrant colors and unique textures of our pieces, we recommend following the specific care instructions on the inner label. Most of our delicate knits and silks require professional dry cleaning or a gentle hand wash.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout process.